Support and Offerings from ZT Technology Solutions
Our select team of engineers was handpicked by our ZT staff to provide our customers with the absolute highest level of 24/7/365 software and hardware support. The team consists of highly seasoned software sustaining, hardware sustaining, and TAC employees with each over 10 years of Oryx support experience. We have material in stock and ready to ship overnight and maintenance plans available for every size system and budget. We offer on site assistance and Tier 2 support training.
Platform
ORYXTM is an open standards-based platform that integrates service logic, voice resources, and programmable switching into a reliable network solution. At the time of deployment, it utilized some of the industry’s most advanced programmable protocol tools that offered the best time-to-market advantage for SS7 and R2 networks, as well as networks such as 3G and GPRS.
Built upon a scalable and highly reliable architecture, the ORYXTM platform integrated seamlessly into any communications network, such as central office, wireless telephone network, IP network and with existing point solutions such as voice mail, fax mail and e-mail. ORYXTM offers the widest variety of intelligent applications that enable carriers to create leading calling and messaging services-all on a single platform. Some of the benefits of the platform included but is not limited to the following:
♦ Open architecture for scalability to millions of subscribers
♦ Multiple application support on a single platform for flexibility and differentiation
♦ Multiple user interfaces for ease of use and customer satisfaction
♦ Real-time call-rating for superior system performance
ORYX is a complete system that provided digital switching with advanced voice processing technologies in a distributed environment. Its high-end architecture is:
♦ Scalable from 2 to 96 spans in a single switching matrix
♦ Based on distributed resource processing (multi host)
♦ Supports global SS7 variants and ISDN Signaling
♦ Supports optional shared database server
♦ Voice, fax, and data storage with different levels of redundancy
♦ Open interfaces supporting billing, network management, and provisioning
Architecture
The architecture of the ORYXTM platform incorporates components that are off-the-shelf implementations of existing technologies from leading industry vendors. Original designers created value by writing all of the application software and integrating and supporting all of the hardware suppliers’ components. All of the applications can be implemented on the same platform with simple configuration changes. The system also enjoys traditional benefits of integrated switching such as least cost routing and fault tolerance. Combined, these capabilities reduce the cost of operations by eliminating redundant hardware and allowing centralized network management.
Hardware and Software
The hardware in the ORYXTM platform was designed for the highest level of reliability and serviceability with many hot swappable, redundant components. These highly available options provide a complete fallback for critical system components in the event of a hardware or software failure. ORYXTM provides the high availability you need to sustain the level of service that your subscribers demand.
The ORYXTM software can be centralized or distributed to manage services and to access stored data. Standard with the platform is a resident database supporting millions of subscribers designed to grow to a global network of databases and ORYXTM servers. This clustering architecture allows for standardized, global services which are accessible from any device anytime anywhere in the world.
Applications
The ORYX family of applications offered an extensive set of intelligent interactive features that could be deployed quickly, increasing revenue from new offerings and attracting new customers. Service providers could create their own unique prepaid calling, enhanced messaging, and unified communications, all on a single platform, and accomplish flexibility, differentiation, customer-friendly services, as well as reach new niche markets.
With the ORYX solution, service providers could simply build upon existing services to create new and profitable customized calling and enhanced messaging services. The available applications allowed for many innovative ways of packaging offerings for different target markets. Calling features may be added to basic messaging services, prepaid calling may be combined with SMS and voice messaging, or calling cards may be used for inbound and outbound calling. These are only a few examples from a multitude of creative solutions that not only meet the demands of our customers’ current subscribers, but will also attract new subscribers.
Some of the services that carriers can create with ORYX:
Enhanced Calling
|
Enhanced Messaging
|
Unified Communications
|
|
Web-based Message Management
This unique ORYXTM web-based user interface enables subscribers to manage calls and messages from any web-enabled device, such as PC or PDA, anytime, anywhere. With a simple mouse-click, subscribers can listen to voice messages, view and print faxes, place calls, manage speed dial lists, change their telephone numbers as well as their availability, and send voice or fax messages as e-mail attachments to any Internet-based e-mail address.
* – ZT Technology Solutions is an independent company and has no affiliation with Ribbon Communications uReach OryxTM.